1. Introduction

At Zeroone9 Tech, we respect your privacy and are committed to protecting your personal data. This policy explains how we collect, use, and share your personal information when you visit our website or make a purchase.

2. Data We Collect

Personal Information:

• Name, shipping address, email, phone number.
• Payment data (processed through secure payment gateways such as PayPal and Stripe and not stored on our servers).

Technical Data:

• IP address, browser type, operating system, cookies (to analyze visits through tools such as Google Analytics).

Device Data:

• When purchasing used products, we may request information about the device’s condition and images before shipping to ensure transparency.

3. How We Use Data

✅ Processing orders and shipping. ✅ Sending promotional offers with your consent (you can unsubscribe at any time). ✅ Improving user experience by analyzing browsing behavior. ✅ Compliance with legal requirements (such as tax invoices).

4. Sharing Data with Third Parties

We only share data with necessary entities for store operations:

• Shipping companies (such as DHL or Aramex).
• Payment service providers (PayPal and Stripe).
• Marketing companies (with your consent).

🚫 We do not sell your data to third parties for marketing purposes.

5. Data Protection

🔒 We use SSL encryption to protect data during transmission. 🔒 Data is stored on secure servers with advanced firewalls. 🔒 We regularly update our systems to resist hacking.

6. Your Rights as a Customer

🔹 Request a copy of your personal data. 🔹 Correct inaccurate information. 🔹 Delete your account (except for data we are legally required to keep). 🔹 Reject cookies via browser settings (may affect some site features). 🔹 Unsubscribe from newsletters via the “Unsubscribe” link in each email.

7. Cookies and Third-Party Services

We use essential cookies to operate the site (such as the shopping cart) and analytical cookies (such as Google Tag Manager) to measure site performance.

📌 You can manage your preferences through the cookie consent window that appears on your first visit.

8. Compliance with International Laws

🔹 GDPR: We are committed to protecting customer data in the European Union. 🔹 CCPA: We respect the right of California customers not to sell their data. 🔹 GCC Laws: We comply with local data protection laws (such as the UAE Data Protection Law).

9. Children's Privacy

We do not knowingly collect information from children under the age of 13. If you believe your child has provided us with personal data, please contact us, and we will take appropriate action to delete it.

10. Policy Updates

We may update this policy from time to time. Any material changes will be notified via email or a notice on the site. 📅 Last Update: February 22, 2025

11. Contact Us

If you have any questions about the privacy policy, please contact us via email: 📩 info@zeroone9.com